Development Manager

Department: Development

Accountability: Senior Director of Development

Supervision Exercised: Partial supervision of Development and Special Event seasonal staff as well as volunteers

The Development Manager is a full-time staff member of Brevard Music Center (BMC) and coordinates fundraising, stewardship, cultivation, and donor prospecting events both on and off BMC's campus throughout the year. The Development Manager will serve as lead staff to manage the donor Customer Relationship Management (CRM) system, including gift and data entry, records maintenance, and report writing. The Development Manager will also work closely with all Development staff to cultivate and steward donors, provide administrative support, and participate in other projects, as assigned by the Senior Director of Development.

Duties and Responsibilities

Special Events and Fundraising

  • Create and execute timelines and logistics of all fundraising, donor cultivation, prospecting, and stewardship events, including on-site annual gala and off-site community galas
  • Secure and supervise external vendors including caterers, equipment rentals, decorations, graphic designers, and printers, etc., as needed
  • Hire and manage summer season staff to plan and execute all details leading up to and including day-of event activities (all vendor coordination, catering needs and refreshments, room set-up, etc.)
  • Liaise with BMC Production team and BMCA volunteers to staff special events, where applicable
  • Oversee guest response and payment
  • Oversee, with summer staff and volunteers, logistics and activities of Maestro Society lounge, BMC's VIP donor lounge (guests enjoy private facility, complimentary drinks and light snacks on performance days/evenings)
  • With Senior Director of Development, manage revenue and expense budget and goals  and financial analysis for fundraising and stewardship events
  • Oversee annual raffle, including supervising summer staff (Development/Raffle Coordinator) and activities of volunteer committee in support of this sales effort

Donor Stewardship

  • With other Development and seasonal staff, oversee and execute details of on-campus visits and accommodations for VIP guests
  • Provide support to the Board of Trustees as directed by the CFO, including preparing and issuing Board Packets and being a resource for trustees

Customer Relationship Management (CRM) System

With oversight and support of the Manager, Donor Communications and Grants, manage CRM system, including:

  • Uphold best practices in database administration, creating and revising database procedures
  • Internal and external list management and data processing: design and execute queries to create recipient lists for mailing and communications to include but not limited to annual fund appeals, special event invitations, revenue/financial reports, donor recognition lists, ticket buyer lists, etc.
  • Accurate and timely processing and data entry of outright contributions (cash, credit card, stock transfer, wire transfer, etc.), pledge payments, special event payments, special event auction payments, etc. in donor database, liaising with the Accounting and Finance Offices as needed
  • Collaborate with the Box Office and Accounting Departments to integrate activities and create a seamless, robust system of data support and financial reconciliation
  • Produce acknowledgement letters on a timely basis
  • Accurate and timely processing of annual volunteer registration campaign, including processing any accompanying contributions
  • Record maintenance:  create new accounts, update existing accounts, ensure correct constituency codes, membership levels, etc.
  • Maintain organized and thorough electronic department files and directories including donor files, scanned donations and correspondence, and acknowledgement letters
  • Produce reports and analysis to prepare the President, Senior Director of Development, and Development staff for major donor stewardship and solicitation activities

Minimum Qualifications

  • Bachelor's Degree
  • Minimum three years non-profit special event/development or equivalent experience, preferably in a performing arts setting involving special events
  • Must be available to work nights and weekends beginning April 1 of each year, and especially during BMC's seven-week summer festival, to staff events and meet deadlines
  • Proficient in Microsoft Office products, (Windows, Word, Excel)
  • Familiarity with donor/ticketing CRM relational database software (e.g.: Audience View, Tessitura, Raiser's Edge, Patron Manager, etc.), Tessitura a plus
  • Excellent attention to detail, organizational and customer service skills
  • Experience with email marketing platforms such as FloDesk, Mailchimp or Constant Contact preferred
  • Excellent written, verbal, and  interpersonal communication skills, and the ability to interact with staff, donors and patrons of all levels, volunteers, including Board of Trustees, students and external stakeholders
  • Ability to manage multiple tasks simultaneously
  • Professional, self-starter and team player
  • Sensitivity to confidential information and the mission of Brevard Music Center

Questions can be directed to:

Dave Perrett
Senior Director of Development
Brevard Music Center

Please note: A vaccine mandate policy is in place for all students, faculty, summer staff, and residents for the 2022 season. Proof of COVID-19 vaccination is required. Brevard Music Center acts in accordance with applicable state and federal labor laws based on the most current workplace health safety guidance from local, state, and federal health and labor agencies. Brevard Music Center follows CDC and OSHA guidelines for what is considered fully vaccinated, which in the future may include booster shots.

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Brevard Music Center is a summer institute and festival. Over four hundred young musicians from around the country come each summer to study and perform in over 80 concerts ranging from orchestra to opera, chamber music and pops. As a matter of policy, the Brevard Music Center does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, or genetic information (including family medical history) in the recruitment and admission of students, the recruitment and employment of its faculty and staff, or the operation of any of its programs and activities.